Foxtail Online Store Warranty Terms

All products offered by the Foxtail online store are covered by a 2-year warranty, in accordance with the Consumer Rights Protection Law.

Proof of Warranty

The purchase receipt or invoice serves as the warranty certificate, indicating the date of purchase. Please keep these documents for the entire warranty period.

Warranty Coverage

The warranty covers:

• Manufacturing defects;
• Material quality issues.

If your product develops any such issues during the warranty period, please contact us using the information provided in the Contact section. If repair is necessary, bring the defective item along with the warranty document and proof of purchase to one of our stores.

Free warranty repairs will be performed according to the manufacturer’s guidelines.

Important!

To avoid misunderstandings, please carefully read the product’s user manual before use.

Warranty does not cover:

• Natural wear and tear of the product;
• Mechanical damage, scratches, or defects caused by careless use;
• Design elements of the product;
• Water damage if the item is not explicitly marked as “water-resistant”;
• Items with visible signs of unauthorized or unqualified repair;
• Damage caused by natural disasters such as fire, flood, or earthquakes;
• Items for which a valid receipt or invoice cannot be provided.

Our goal is to provide you with high-quality service and support throughout the warranty period. If you have any questions, feel free to contact our customer support team.